BOOKING

A booking can only be confirmed when we receive the booking form and deposit. Provisional bookings will be held for up to seven days to allow time for the booking form and deposit to arrive. The form must be completed and signed by a party member who must be at least 25 years of age. This person will then be deemed as the primary contact for all persons shown on the form. After receipt of the booking form and deposit, we will decline all further enquiries for the relevant dates required. We reserve the right to decline any group. The minimum booking period is 7 nights.

DEPOSIT

A non-refundable deposit is required to secure the booking $200 per week

BALANCE

The balance is due no later than two calendar months prior to arrival at the home.

SECURITY DEPOSIT

A security deposit of $300 is required to be paid with the final balance. This will be refunded in full within 4 weeks of departure unless damage is found (accidental or otherwise) during the villa inspection following your visit, or there is excessive / unreasonable use of water, electricity or telephone.

NB. Leaving doors open whilst the air conditioning unit is operating will result in very high use of electricity and may cause breakdown of the equipment, for which you may be deemed liable.

CANCELLATION

In the unfortunate circumstance of you cancelling your reservation the following charges will apply:

  • More than two calendar months prior to arrival, deposit forfited.
  • Less than two calendar months prior to arrival, total cost forfit.
  • Confirmation of cancellations must be received in writing

We strongly recommend that you have travel insurance which covers cancellation and curtailment charges. Monies are due after the due date even in the event of cancellation.

INSURANCE

Please ensure you have adequate insurance. Our insurance covers our home but does not cover any loss or damage to your personal items.

AMENDMENTS

Please ensure you have adequate insurance. Our insurance covers our home but does not cover any loss or damage to your personal items.

ACCOMODATION

Occupancy is limited to a maximum of eight people. Only the persons named on the booking form are allowed to stay in the house, we are required by Florida statute to keep an accurate record of all guests. Deliberate abuse of the booking conditions, illegal activities or mis-use of the home may result in the party being evicted.

ACCESS

Access to the villa is after 16:00 hrs on the day of arrival, and guests are asked to vacate the villa before 11:00 hrs to allow time for cleaning before the next guests arrive.

ELECTRICAL POOL HEATING

If required, it should be requested at the time of booking and paid for with the final balance. The pool heat will be switched on prior to your arrival. It may be possible to switch the pool heat on / off after your arrival. Initially please try and contact us and we will arrange with the agent. An additional call-out fee of $20 will be charged by our agent.

N.B. Water temperatures cannot be guaranteed especially during abnormally cold spells because the water temperature attained is dependent on the air temperature. The electric heat pump is set at 86F although this temperature may not be reached in unseasonably cold weather even when run all day. Use of the pool blanket will minimise the heat loss when the pool is not being used especially over night.

SOLAR POOL HEATING

The pool solar panels are mounted on the roof. The control systems continuously monitor available solar energy, acting like thermostats. When pool water is cool, and solar heat is adequate, they rotate special valves which direct water through the solar panels, thereby heating the water. When pool water is warm enough, they disallow the flow of water through panels, preventing overheating in the hottest part of the summer. These control systems are extremely accurate and reliable.

Pool settings must not be changed.

SAFETY

Guests are responsible for their own safety, that of young children and frail elderly persons, especially in the pool and its surrounding area. The pool is unsuitable for diving.

Please take care on the ceramic tiled areas inside the home, as these can be slippery when wet.;

SMOKING

Smoking inside the property is strictly prohibited.

INSECTS

Florida is semi-tropical and insects are a fact of life. The home is treated regularly with insecticides that may leave some dead insects. However, if you have any concerns please contact our agent. Keeping doors and windows closed, especially in summer months, will help keep out biting insects, bugs and other unwanted creatures.

PETS/ANIMALS

NO pets or animals are allowed in the property, under any circumstance.

LIABILITY

The owners, or owner's agents shall not be liable for any loss or damage of personal effects, personal accidents, injury, illness, or death.;

FORCE MAJEURE

The owners, or owner's agent, cannot be held responsible for or be liable in respect of loss, damage or changes caused by force majeure (eg strikes, floods, closure of airports, weather conditions, or other events beyond our control).

PROBLEMS

In the unlikely event that you have a problem while in the home, you should first contact our agent who will try and resolve them as soon as possible.